Frequently Asked Questions

  • Why should I book using this website?

    By booking using this website you are dealing directly with the accommodation provider, which gives you more control over your booking.

  • What is the earliest I can Check-in?

    Standard check-in time is 2pm.

  • Can l arrive late?

    Yes, please give us a call if you want to arrive after 7pm.

  • Do you have undercover Parking?

    Yes, every room has undercover parking.

  • Are your rooms non-smoking?

    Yes, all rooms are non-smoking.

  • Do you have a restaurant?

    We do not have an on-site restaurant, but there are many restaurants and fast food options within an easy drive of the motel. Food delivery is also available in Bundaberg.

  • Do you have room service?

    No, room service is not available.

  • Do you have wireless internet in guest rooms?

    Yes, free WiFi is available in the rooms.

  • Do you have an outdoor entertainment area?

    Yes, we have a garden BBQ area.

  • How close are you to the shops?

    We are a 5-minute drive to Sugarland Shopping Centre, which has Woolworths, Big W, JB HiFi, and specialty stores. The Hinkler Shopping Centre in the CBD is about a 10-minute drive away.

  • How close are you to restaurants?

    We are close to Brothers Leagues Club for meals, There are quite a number of restaurants and fast food options near by. Please visit Google Maps for a detailed list

  • Do you have Foxtel?

    No Foxtel is not available.

  • What is your Cancellation Policy?

    Cancellations must be made at least 24 hours prior to your scheduled check-in date and time. Cancellations received within 24 hours of check-in will incur a charge equivalent to the full amount of the first night’s stay.

  • How do I guarantee my booking?

    Credit card details are required to secure room booking. All guests must present a valid credit card to be able to stay.

  • Do you have a gym?

    There is no gym on site.